TERMS & CONDITIONS

Wynke Lifestyle Coaching
Last updated: 25 October 2026

Please read these Terms & Conditions carefully before purchasing or accessing any products or services provided by Wynke Lifestyle Coaching.

1. Business Information

These Terms & Conditions apply to products and services offered by:

Wynke Lifestyle Coaching
Gouda, The Netherlands
Dutch Chamber of Commerce (KvK): 82589941
Email: wynkehaanstra@gmail.com

2. Products and Services

Wynke Lifestyle Coaching offers digital products and personalised lifestyle coaching services, including:

  • Digital cookbooks, recipes, meal plans and guides

  • Online courses and educational materials

  • Private lifestyle coaching packages and follow-up sessions

Digital products are delivered electronically. No physical products are shipped unless expressly stated otherwise.

Product descriptions, prices, applicable taxes and included materials are displayed or communicated before purchase.

3. Orders and Payments

By placing an order, you agree to pay the price displayed at checkout, including any applicable taxes.

Payments may be processed through Stan Store, Stripe, PayPal or other payment service providers.

An order is confirmed once payment has been successfully processed and confirmation has been provided.

If a pricing or technical error occurs, we will contact you to resolve the issue in accordance with applicable consumer law.

4. Digital Product Delivery and Access

Digital products are generally made available immediately after successful payment through a download link, email or online platform.

Some courses may require login credentials.

You are responsible for providing a valid email address and keeping any account credentials secure.

If you experience difficulties accessing a product, please contact wynkehaanstra@gmail.com so we can assist you.

5. Right of Withdrawal and Refunds

Digital Products

Consumers in the European Union generally have a statutory 14-day right of withdrawal for distance purchases, subject to applicable exceptions.

For digital content not supplied on a physical medium, the right of withdrawal may be lost once delivery begins, provided that:

  • You have expressly consented to delivery beginning before the end of the withdrawal period.

  • You have acknowledged that you will lose your right of withdrawal once delivery begins.

  • The legally required confirmation of your agreement has been provided.

Where all applicable requirements have been satisfied and delivery has begun, the statutory right of withdrawal no longer applies to that purchase.

If these requirements have not been met, your statutory withdrawal rights remain applicable.

Nothing in these Terms limits your statutory rights if digital content is defective, not delivered or does not conform to the agreement.

Coaching Services

Consumers purchasing coaching services remotely generally have a statutory 14-day right of withdrawal, subject to applicable legal exceptions.

If you expressly request that coaching begins during this period and subsequently exercise your right of withdrawal, you may be required to pay a proportionate amount for services already provided, where legally permitted.

The right of withdrawal may be lost once a service has been fully performed, provided all applicable legal requirements have been satisfied.

Refund Requests

Refund requests are assessed in accordance with applicable consumer protection laws and any additional refund terms expressly offered at the time of purchase.

For questions or refund requests, please contact wynkehaanstra@gmail.com.

6. Coaching Packages

The standard personalised coaching package currently costs €595 and includes:

  • Three private coaching sessions of 75 minutes each, totalling 225 minutes.

  • Personalised guidance tailored to the client's circumstances, symptoms, goals, lifestyle and budget.

  • An individual action plan following each session.

  • Two complimentary digital e-books selected to support the coaching journey.

The package is typically completed over 6–12 weeks, allowing clients time to implement recommendations between sessions.

By mutual agreement, coaching time may be divided into shorter or additional sessions, provided the total agreed coaching time remains unchanged.

The applicable package price and inclusions are those communicated at the time of purchase.

7. Coaching Scheduling and Rescheduling

Coaching sessions are scheduled by mutual agreement.

If you are unable to attend a scheduled session, please inform me as soon as reasonably possible so that another suitable time can be arranged.

I aim to offer flexibility wherever possible, subject to availability.

The usual 6–12-week coaching period is a guideline rather than an automatic expiration date.

8. Early Termination of Coaching

Clients may terminate their coaching package before all sessions have been completed.

Any refund or payment due will be determined in accordance with applicable consumer law, taking into account the coaching already provided, personalised preparation, action plans and other work reasonably performed.

Where applicable, statutory withdrawal rights remain unaffected.

Complimentary e-books included with a coaching package are not automatically assigned a separate charge upon termination.

9. Intellectual Property and Personal Use

All materials provided by Wynke Lifestyle Coaching, including recipes, guides, courses, videos, PDFs, worksheets, text, photographs, graphics and branding, are protected by applicable intellectual property laws.

Purchasing a digital product grants you a personal, non-exclusive, non-transferable licence to use the materials for your own private purposes.

Unless expressly authorised in writing, you may not reproduce, redistribute, resell, publicly publish, share access to or commercially exploit these materials.

10. Health and Medical Disclaimer

All information provided through digital products, coaching, the website, emails and social media channels is intended for educational and informational purposes.

Wynke Lifestyle Coaching does not provide medical diagnoses, medical treatment or personalised medical prescriptions.

Content and coaching are not substitutes for advice from a qualified healthcare professional.

Consult an appropriately qualified healthcare professional before making significant changes to your diet, supplements, medication or health-related routines, particularly if you have an existing medical condition, are pregnant, are trying to conceive or are receiving medical treatment.

Never discontinue prescribed medical treatment without consulting your healthcare provider.

11. Individual Results

Health, lifestyle and personal results vary between individuals.

Testimonials, personal experiences and examples are provided for illustrative purposes and do not guarantee that you will experience similar results.

No specific improvement in symptoms, health, weight, appearance, fertility or other outcomes is guaranteed.

12. Coaching Responsibilities

Coaching is a collaborative educational service.

Clients remain responsible for their personal decisions and for seeking appropriate professional medical care when necessary.

Information provided during coaching should be accurate and relevant to the support requested.

Personal information, including health-related information, is handled in accordance with our Privacy Policy and applicable data protection laws.

13. Liability

Wynke Lifestyle Coaching takes reasonable care in preparing and providing its products and services.

To the extent permitted by applicable law, Wynke Lifestyle Coaching is not responsible for losses arising from misuse of materials, inaccurate information provided by customers or circumstances beyond its reasonable control.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted, including mandatory consumer rights.

14. Third-Party Platforms and Affiliate Links

Products and services may be delivered or supported through third-party platforms, including Stan Store and payment service providers.

The website, emails and other content may contain affiliate links to third-party products.

Purchases made directly from third-party sellers are governed by the terms and conditions of those sellers.

Wynke Lifestyle Coaching is not responsible for independent products, services or policies of third-party sellers, except where applicable law provides otherwise.

15. Privacy and Personal Data

Personal information is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

For details about the information collected, how it is used and your rights, please consult our Privacy Policy.

16. Age Requirements

Products and services are intended primarily for adults aged 18 and over.

Customers under 18 must have any consent or authorisation required by applicable law.

17. Complaints and Disputes

If you have a complaint regarding a product or service, please contact wynkehaanstra@gmail.com with a description of the issue.

We will make reasonable efforts to investigate and resolve complaints within a reasonable period.

These Terms are governed by Dutch law. Consumers retain the benefit of mandatory consumer protection provisions applicable in their country of habitual residence.

Disputes will be handled by the competent courts in accordance with applicable jurisdiction and consumer protection laws.

18. Changes to These Terms

Wynke Lifestyle Coaching may update these Terms & Conditions from time to time.

The version applicable to a purchase is generally the version in effect when the order was placed.

Changes will not retroactively reduce existing contractual or statutory consumer rights without a lawful basis.

19. Contact

For questions about these Terms & Conditions, purchases, digital product access or coaching services, please contact:

Wynke Lifestyle Coaching
Gouda, The Netherlands
KvK: 82589941
Email: wynkehaanstra@gmail.com